Deficiency Records for Heartland Living and Rehab at The Moses H Cone Mem H

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Updated as of November 01, 2017

This is not the most recent data for Heartland Living and Rehab at The Moses H Cone Mem H. For the most recent information, click here.

A list of the most recent deficiencies for Heartland Living and Rehab at The Moses H Cone Mem H. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Health 2017-08-31 2017-09-28 Y
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Health 2017-08-31 2017-09-28 Y
Provide care by qualified persons according to each resident's written plan of care. Health 2017-08-31 2017-09-28 Y
Provide medically-related social services to help each resident achieve the highest possible quality of life. Health 2017-02-16 2017-03-16 Y
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2017-02-16 2017-03-16 Y
Ensure each resident receives an accurate assessment by a qualified health professional. Health 2016-12-02 2016-12-30 N
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. Health 2016-12-02 2016-12-30 N
Store, cook, and serve food in a safe and clean way. Health 2016-12-02 2016-12-30 Y
Provide housekeeping and maintenance services. Health 2016-02-25 2016-03-24 N
Ensure each resident receives an accurate assessment by a qualified health professional. Health 2016-02-25 2016-03-24 N
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Health 2016-02-25 2016-03-24 N
Store, cook, and serve food in a safe and clean way. Health 2016-02-25 2016-03-24 N
Dispose of garbage and refuse properly. Health 2016-02-25 2016-03-24 N
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. Health 2016-02-25 2016-03-24 N
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2015-10-02 2015-10-19 Y
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2015-06-30 2015-07-20 Y
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Health 2015-06-30 2015-07-20 Y
Provide housekeeping and maintenance services. Health 2015-05-29 2015-06-30 Y
Try to resolve each resident's complaints quickly. Health 2015-01-07 2015-02-04 Y
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Health 2015-01-07 2015-02-04 Y
Allow residents the right to participate in the planning or revision of care and treatment. Health 2015-01-07 2015-02-04 Y
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. Health 2015-01-07 2015-02-04 Y